Legal

Privacy Policy

Tradelation^™ LLC · Last updated: May 2026

Draft for legal review. This document has not been reviewed by legal counsel and does not constitute legal advice. Consult a qualified attorney before relying on this policy.

1. Introduction

Tradelation LLC ("Tradelation", "we", "us", or "our") operates the website tradelation.com and the Tradelation platform (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Service.

By creating an account or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

This policy is drafted for legal review and does not constitute final legal advice. Tradelation recommends consulting qualified legal counsel before relying on this document.

2. Information We Collect

2.1 Account Information

Full name and display name
Email address
Username
Account type (trader or firm)
Profile information including biography and strategy type

2.2 Trading Activity

All trades submitted to the platform, including ticker, direction, size, entry price, exit price, and written thesis
Drawdown Journal entries, including responses to mandatory prompts
Performance metrics calculated from trade data, including win rate, Sharpe ratio, and maximum drawdown
Timestamps associated with all trading activity
Watchlist and portfolio data

2.3 Usage Data

Pages visited and features used within the platform
Browser type, operating system, and device information
IP address and approximate geographic location
Session duration and navigation patterns
Referral source

2.4 Payment Information (Firm Accounts)

Firm accounts that subscribe to paid tiers are subject to payment processing by Stripe, Inc.
Tradelation does not store full payment card details. All payment information is handled directly by Stripe in accordance with their privacy policy and PCI-DSS standards.
We retain billing history and subscription status associated with your firm account.

3. How We Use Your Information

We use the information we collect for the following purposes:

To create, maintain, and operate your account on the Service
To verify, timestamp, and publicly display trading records as core functionality of the platform
To calculate and display performance metrics on trader profiles
To connect traders with finance firms through the recruiter marketplace
To process payments and manage firm subscriptions
To send transactional communications, including account confirmations and security alerts
To send product updates, feature announcements, and platform news (you may opt out of marketing communications at any time)
To detect, investigate, and prevent fraudulent activity or violations of our Terms of Service
To improve the Service through analytics and usage research
To comply with legal obligations

4. Information Shared With Others

Tradelation is a transparency-first platform. The following sharing of information is intentional, disclosed at signup, and constitutes core functionality of the Service:

4.1 Public Trader Profiles

Trader profiles and performance records — including trade history, Drawdown Journal entries, win rate, Sharpe ratio, and other metrics — are publicly visible by design.
This public visibility is the fundamental purpose of the Service. Users acknowledge and consent to this at the time of account creation.
Traders who do not wish for their records to be public should not create a Tradelation account.

4.2 Firm Access

Finance firms with approved accounts may view trader profiles and performance records.
Firms may contact traders through the platform's messaging system.

4.3 Third-Party Service Providers

We share data with service providers who assist in operating the Service, including Supabase (database and authentication), Stripe (payment processing), and PostHog (analytics). These providers are contractually bound to protect your data.
We may share data with providers of market data and financial information services solely to power platform features.

4.4 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of Tradelation, our users, or the public.

4.5 What We Do Not Do

We do not sell your personal data to third parties.
We do not share personal data with advertisers for targeted advertising.

5. Data Retention

Trade records, Drawdown Journal entries, and performance data are retained indefinitely. This is intentional and constitutes a core feature of the Service: records are designed to be permanent and immutable to preserve the integrity of the verified trading record.

Users are informed of this policy at account creation and must acknowledge it before submitting their first trade.

Account profile information (name, email, username, biography) is retained for the duration of your account and for a reasonable period thereafter as required by law or legitimate business purposes.

You may request deletion of your account. Upon deletion, your profile will be removed from public view. However, anonymized or aggregated trade data derived from your records may be retained for platform integrity and analytics purposes.

Payment records for firm accounts are retained as required by applicable law and accounting standards.

6. Security

We take reasonable steps to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Industry-standard encryption for data in transit (TLS/HTTPS) and at rest
Authentication and access controls through Supabase, which maintains SOC 2 Type II compliance
Row-level security policies to ensure users can only access their own data
Regular review of security practices and infrastructure
No storage of payment card data — payment processing is delegated entirely to Stripe

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

Access: You may request a copy of the personal data we hold about you.
Correction: You may update or correct inaccurate account information through your account settings.
Account Deletion: You may request deletion of your account by contacting us at hello@tradelation.com.
Data Portability: You may request an export of your personal data in a machine-readable format.
Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe link in any email or contacting us directly.

Important: Trade records, Drawdown Journal entries, and associated performance metrics cannot be deleted, edited, or altered. This limitation is fundamental to the integrity of the verified record and is disclosed at signup. By submitting a trade, you acknowledge and consent to the permanent, immutable nature of that record.

To exercise any of the rights above, please contact us at hello@tradelation.com. We will respond to verifiable requests within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve the Service.

8.1 Essential Cookies

Authentication cookies are required to keep you logged in and to secure your session. These cookies are necessary for the Service to function and cannot be disabled.

8.2 Analytics

We use PostHog to collect analytics data about how users interact with the Service. This helps us understand feature usage and improve the platform.
PostHog analytics may be configured to respect Do Not Track signals. Please refer to PostHog's privacy policy for more information.

You may control cookie settings through your browser. Disabling essential cookies will impair the functionality of the Service.

9. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at hello@tradelation.com and we will promptly delete such information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the 'Last Updated' date at the top of this page. For material changes, we will provide notice through the Service or by email.

Your continued use of the Service after any changes constitutes your acceptance of the updated policy.

11. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of South Dakota, without regard to its conflict of law provisions.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Tradelation LLC

Email: hello@tradelation.com

Website: tradelation.com